FAQ
I’ve ordered, what now?
Thank you for ordering! A campaign manager is going to listen to your song and reach out. We will then begin with pitching your song and once the placements come back, we will send you the playlists. Making the placements can take anything from 1 to 2 days as we strive to find the best playlist for your song. So please bear with us!
Is your service legit?
VentuxMusic is dedicated to nurturing real fan engagement. Delivering legitimate streams is very important to us. We can make sure that your song is placed in revelant playlists and the playlists have a real following.
Can I see the playlists before ordering?
No. After accepting your order, your track will be added to different playlists and we will send you the links via email.
Why was my song refunded?
If for some reason we can’t find the right fit for your song then we’ll provide a full refund.
How do I see growth from a campaign?
To view how many streams your song has generated in each playlist you can visit your Spotify Artist account.
My song is not getting enough streams
If your song is not getting enough streams please send us an email at [email protected] with a screenshot of your Spotify for Artists stats and we will do our best to fix this issue.
Why was I taken out of a playlist?
At VentuxMusic we make promotional campaigns – this means your song is placed in active playlists for an amount of time based on the package that you purchased. Your song will be removed at a certain point based on this.